You must be at least 18 years old or have obtained permission from your parent or legal guardian in order to make a purchase.
After a purchase, simply reload your game to see your rewards.
How do I find my Stumble Guys user name?
To find your Stumble Guys user name, log into the game and your user name will be in the top left corner of the home screen.
How do I get help with my purchase?
If you need help with your purchase or to request a refund, please visit https://help.xsolla.com/ to contact Xsolla customer support.
How long does it take to receive my purchase?
As soon as the purchase is successful, your in game account should be credited. If you are experiencing a delay, make sure your game device is properly connected to the internet. Restarting the game may also help. If you are still not able to see your account credited, please contact Xsolla customer support - https://help.xsolla.com/